
Mercury Retrograde (or something) hasn't quite finished with me yet!
There I was, yesterday, thinking I was all ready to go, clean machine at the ready, Norton 360, like a big butch bouncer at the gates warding off nasty viruses and malware...."Yipee-ki-yay moth......" well ya know!
Then I tried to use my astrology software.
Didn't work, hung up before displaying the chart with data I'd input. Error message. Decided to uninstall and re-install again in case something hadn't quite "taken". Couldn't find the file to uninstall - not in usual place. Installed again anyway. This time when I tried to use it the software wouldn't bring up the atlas. Husband couldn't help in this case, though he tried. I then recalled, from somewhere in the far recesses of memory, that since I bought the cd for my astro software in 2006 there had been an update, to which I'd been entitled as part of the original purchase price. I'd accessed this via download, maybe 2 or 3 years ago. I still have my customer code number etc, so contacting the firm should solve matters.
Decided to contact the astro software firm this morning. First contact phone number I found online was no longer in use, a further search brought up a different number which worked. The lady who answered, after checking my customer number quickly offered to send me a link to a download for the updated version. She said it would cover the two old installations I have sitting useless on my machine. It didn't, but it seems to work. However, it looks completely different from the version I had. Hmm.....can't remember how I'd managed to keep the old look of the interface. Not to worry, maybe this is a second update of the original I've never had before.
Other minor snags arose too. I'm not too keen to have those ghost files from my old Windows installation, but they're probably safe enough. Norton found 2 viruses and a trojan on a full system scan, so the ghosts are clean enough, just cluttering up the works. A go around with C.Cleaner doesn't seem to have removed them.
My e-mail program was a licence paid-for version but can't find anybody - any human -to offer information on how to re-access the paid-for version. Screw it! I'll just use my internet provider's clunky e-mail program for a while.
Had enough for now. Back tomorrow, I hope.
There I was, yesterday, thinking I was all ready to go, clean machine at the ready, Norton 360, like a big butch bouncer at the gates warding off nasty viruses and malware...."Yipee-ki-yay moth......" well ya know!
Then I tried to use my astrology software.
Didn't work, hung up before displaying the chart with data I'd input. Error message. Decided to uninstall and re-install again in case something hadn't quite "taken". Couldn't find the file to uninstall - not in usual place. Installed again anyway. This time when I tried to use it the software wouldn't bring up the atlas. Husband couldn't help in this case, though he tried. I then recalled, from somewhere in the far recesses of memory, that since I bought the cd for my astro software in 2006 there had been an update, to which I'd been entitled as part of the original purchase price. I'd accessed this via download, maybe 2 or 3 years ago. I still have my customer code number etc, so contacting the firm should solve matters.
Decided to contact the astro software firm this morning. First contact phone number I found online was no longer in use, a further search brought up a different number which worked. The lady who answered, after checking my customer number quickly offered to send me a link to a download for the updated version. She said it would cover the two old installations I have sitting useless on my machine. It didn't, but it seems to work. However, it looks completely different from the version I had. Hmm.....can't remember how I'd managed to keep the old look of the interface. Not to worry, maybe this is a second update of the original I've never had before.
Other minor snags arose too. I'm not too keen to have those ghost files from my old Windows installation, but they're probably safe enough. Norton found 2 viruses and a trojan on a full system scan, so the ghosts are clean enough, just cluttering up the works. A go around with C.Cleaner doesn't seem to have removed them.
My e-mail program was a licence paid-for version but can't find anybody - any human -to offer information on how to re-access the paid-for version. Screw it! I'll just use my internet provider's clunky e-mail program for a while.
Had enough for now. Back tomorrow, I hope.